Privacy Policy

Effective Date: 26/10/2025

This Privacy Policy explains how Climate Balanced ("we", "us", "our") collects, processes, stores and protects personal data when you visit our website or otherwise interact with us. This notice is provided in accordance with applicable data protection laws, including Turkey's Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data Controller
Controller: Climate Balanced
Contact: trading@climatebalanced.com

2. Personal Data We Collect
We may collect:
- Identity and contact details (name, company, job title, email, phone) you provide when you contact us or sign up for newsletters;
- Technical and usage data (IP address, browser type, device identifiers, pages visited, timestamps) collected automatically through cookies and server logs;
- Any other information you voluntarily provide in forms, messages or uploads.

3. Purposes and Legal Bases
We use personal data for purposes including responding to enquiries, providing services, operating and improving the Site, carrying out marketing communications (with consent), complying with legal obligations, and protecting our legitimate interests (e.g., security, fraud prevention). Legal bases for processing include consent, performance of a contract, legal obligations and legitimate interests.

4. Recipients and International Transfers
We may share data with trusted service providers (hosting, analytics, email services) who act as processors under our instruction. Data may be transferred outside your country of residence; where transfers occur we will ensure appropriate safeguards are in place (e.g., standard contractual clauses or adequacy decisions).

5. Data Retention
We retain personal data only for as long as needed for the purposes set out in this Policy or as required by law. When no longer needed, data will be deleted or anonymised.

6. Your Rights
Subject to local laws, you may have the right to access, correct, delete, restrict or object to processing of your personal data, request portability, withdraw consent, and lodge a complaint with a supervisory authority. To exercise these rights contact us at the email address above. We may require identity verification before actioning requests.

7. Security
We implement reasonable technical and organisational measures to protect personal data from unauthorised access, loss or misuse. However, no system is completely secure and we cannot guarantee absolute security of data transmissions.

8. Children
The Site is not intended for children under 16 and we do not knowingly collect personal data from children under this age. If you believe we have collected such data, please contact us and we will take steps to remove it.

9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated Policy will be posted on the Site with a revised Effective Date.